CONNECTING & BUILDING SUPPORT

Top Politicians

Review Your Politician empowers top UK politicians to connect and build support with their voters.

RESPOND TO VOTER REVIEWS

Improve VoterScore

Claim your profile to download full statistics and data on your performance ratings, respond to reviews, improve your VoterScore, and request a re-review of your rankings. Responding to reviews is an opportunity to engage with your voters, to address their concerns, or to say thank you for their feedback. A response, taking the time to interact with and respond to your voters, sends the message that you care and welcome feedback.

BEST PRACTICES

How To Improve VoterScore

Our top tips to help you respond to reviews and improve your VoterScore.

About VoterScore – Review Your Politician

STEP 1

Listen, Learn & Communicate

The first step after claiming your profile is to download your full statistics on your performance ratings. The information is your opportunity to listen and learn from the feedback from your voters.

If your voters have given you a one or two-star rating for your level of communication or social media performance, this is your opportunity to improve. Increase your presence on Facebook, boost (advertise) your posts, start interacting with people on Twitter through replies, send email updates on your work and campaigns, and increase your level of traditional communication by leafleting, door-knocking, etc

If your voters have given you a one or 2-star rating for your overall performance and outlined the campaigns or political issues they want you to focus on, this is also your opportunity to improve. Focus on the topics highlighted using social media and through traditional marketing (e.g. leafleting). Show voters, you care about the issues most important to them.

Tips for Politicians - How to write a reply to a review

STEP 2

Request Re-Review

Using the performance data on your profile and after responding to reviews, improve your rankings and VoterScore by requesting a re-review. Our recommendation is to wait at least two to four weeks after responding and campaigning on social media, email or through traditional marketing before asking for a re-review of your VoterScore.

After claiming your profile, you’ll immediately have the opportunity to request one re-review within 12 months and to specify when you want it to occur. Our team will then ask for more reviews from your voters using Facebook and email marketing.

Do you require more than one re-review of your VoterScore and rankings? No problem. By claiming your profile, you’ll get the opportunity to request for more credits for additional reviews of up to 12 per year, or once per month. After carrying on a re-review, our team will send you the results within 72 hours of the re-review, with your latest reviews, rankings and VoterScore.

BEST PRACTICES

Tips for Politicians

Our general tips to help you communicate with your voters, build trust and engage in a positive conversation with your constituents.

Polite & Respectful

Take the time to listen to the concerns of your constituents from your review feedback. Respond on social media politely and respectfully. By listening and responding positively to a constituents feedback, you'll create a sense of trust.

Empathy

Consider a review from the perspective of your constituent. They have taken the time to give you critical feedback. Use the review to learn and improve. By showing empathy, responding in a considered and polite way, you can turn voter feedback into future electoral support.

Positivity

Your response to negative feedback is an opportunity to show your voters how you deal with criticism. It's an opportunity to win over the reviewers using social media, email and traditional marketing (i.e. leafleting), and impress voters in your area. A chance to communicate that you care.

Helpful & Honest

Remember, nobody is perfect. Honesty is the best policy. Your voters are providing you with valuable feedback to learn from. Use the negative reviews and rankings to improve, and positive reviews as an endorsement that you're doing great work.

Avoid Jargon

Politics is flooded with endless jargon, acronyms and abbreviations — political terms like 'NGO'. The best policy is to avoid jargon when communicating, use straightforward language on social media, email and leaflets. Write in a way which all voters are most likely to understand.

Thank You

It's always an excellent approach to start and finish on a positive note. Thank your constituents on social media for submitting a review, regardless of whether it was positive or negative. By acknowledging your voters, you're showing them that you're open to feedback and approachable.

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Review Your Politician is the UK’s #1 Political Review service, dedicated to empowering voters and politicians. We’re committed to being the most trusted political review platform in the world, built on allowing voters and politicians to have their voice heard.

Are you a Conservative Party, Labour Party, Liberal Democrat, SNP, Plaid Cymru, or an independent politician? Find out more about how you can show voters that you’re listening to their concerns and care about their experiences. Learn how to respond to reviews and questions.

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Reply to Reviews

ENGAGE WITH VOTERS

Respond to Reviews

Show your voters you care by responding to reviews and by campaigning on the political issues most important to them.
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