FAQs - Frequently Asked Questions | Review Your Politician

CONNECTING & BUILDING SUPPORT

Top Politicians

Review Your Politician empowers top UK politicians to connect and build support with their voters.

CONNECT PEOPLE WITH POLITICIANS

Our Mission

Review Your Politician is a service with a simple aim in mind: to empower everyone to have their voice heard in the political process by connecting people with politicians.

Our service aims to give people a voice to ensure that the political process better represents everyone, and to make politicians more informed about the issues that matter the most to voters. Would you like to find out more? Reach out to us at [email protected] if you have any questions, comments or feedback.

MORE THAN A REVIEW

General

We work hard to keep data safe – for everyone. We’re transparent in how we collect, use and protect this information. We take the reliability and trust of our service very seriously and would love to hear from you with any suggestions, feedback or questions.

What is Review Your Politician?

Review Your Politician is the UK’s #1 Political Review service, dedicated to empowering voters and politicians. For voters, we’re a place to empower them to share and discover reviews for politicians. For politicians, we’re a platform to empower them to engage with their voters and towards electoral success.

What solution are you trying to solve?

Review Your Politician gives voters a place to share and discover reviews of politicians, and politicians can engage with their voters and build long-term electoral support. Our service empowers voters and politicians to have a more significant say in the democratic process.

Our service aims to put transparency and trust at the heart of politics.

We help voters make more informed electoral decisions based on real reviews. The VoterScore signifies that a politician has nothing to hide, actively engages with their voters, and shares our mission of empowering voters.

By reviewing the work of elected representatives, voters play a crucial role in making politicians more informed about community issues. Reviews help to ensure that politicians better represent their constituents and community.

How does your business model work?

Review Your Politicians is a 100% non-partisan service. We’re not associated with, or supported by, any single political party, outside organisation or otherwise. Politicians, or outside organisations, can’t – and will never – influence voter reviews published.

We’re a review platform for everyone, regardless of persons political beliefs. Our mission is to help all voters and politicians, making politics inclusive for everyone.

Review Your Politician is 100% funded by a nominal yearly fee from politicians claiming their profile. Politicians registering with our service can engage with their voters to build long-term electoral support.

The nominal yearly fee allows us to pay for all the technical aspects of our service for it to operate across the UK, and to enable the creation of regular content updates for the benefit of everyone.

Who can write a review?

Reviews are only permitted from people, over the age of 16, living in the UK. A politician is not allowed to submit a review under any circumstances.

We implement strict security policies to verify all reviews are from real people, while also respecting a person’s right to privacy. Profiles with reviews that have passed our verification process are marked with “Verified Review”.

All reviews submitted must also comply with our Privacy Policy and User Guidelines, with no exceptions.

Who can respond to a review?

Review Your Politician allows politicians to engage with their voters by responding to reviews, and to build long-term electoral support. Non-politicians are not permitted to claim a profile, respond to reviews or request a re-review.

How are reviews collected?

We give everyone a voice. Voters can share their experiences, and politicians can invite and respond to reviews. Reviews on our service come from a variety of sources. We use technology to track the source of a review.

Organic – A review submitted on the profile of a politician using the review form on the ‘Write A Review’ page, or via a Google search.
Social Media – A review submitted by using a link (URL) on social media (e.g. Facebook, post, Tweet, etc.).
Invited – A review submitted by a voter after receiving an invite from a politician.

Do you edit or delete reviews?

We do not, and will not, edit a review submitted on our service, before or after it is published. Factors taken into consideration when judging whether a review complies with our User Guidelines includes, but is not limited to, the review containing language that could be interpreted as rude, inflammatory, defamatory or libellous. We reserve the right to remove reviews from our service where we determine it contravenes our User Guidelines or security policies.

Which politicians are featured on your site?

In the UK, there are 650 MPs, 20 London Assembly members, 60 Welsh Assembly members and 129 members of the Scottish Parliament. There are approximately 20,000 Councillors in the UK, representing county, district, and metropolitan borough councils. These politicians predominantly represent the Conservative Party, Labour Party, Liberal Democrats, SNP and Plaid Cymru, with a large number of independent politicians in political office in the UK.

Profiles for politicians on our service are added according to the following criteria:

A review submitted using the form here;
A review submitted on social media;
By largest population size in cities across the UK;
Political office, including cabinet, shadow cabinet positions, or similar;
Popularity in the media, including newspaper publications and social media.

Our aim in 2020/21 is to feature profiles and information on all politicians across the UK.

What are the rules for submitting a review?

We give everyone a voice. Voters can share their experiences, and politicians can invite and respond to reviews. All reviews must comply with our Privacy Policy, User Guidelines and security procedures, with no exceptions.

We prioritise quality, transparency, privacy and security at all stages in the review process. All reviews submitted must be verified by email, SMS (text) message or on Facebook. Your full name, email address, telephone number, address and Facebook details will not be shared on our service and to politicians.

How do you prevent fake reviews?

Truth and trust are at the heart of our service and guide our practices at all times. Our dedicated team protect our service from fake reviews. We use a combination of technology, human judgement and a range of data to combat against fake reviews.

Every review is authenticated by our team, from day one. All reviews submitted must be verified by email, SMS (text) message or on Facebook. Our custom fake review system uses technology to automatically detect and flag suspicious reviews submitted, removing them from our service.

MAKE YOUR VOICE HEARD

For Voters

We believe that giving you the chance to share your review on a politician helps to improve politics for everyone. Your review helps a politician to become better and allows them to show that they care about what matters to you.

Your review will also help other voters make better-informed decisions when they decide to vote in an election, while at the same time politicians can use your feedback to improve for all voters. Everyone wins when you write a review.

Who should I review?

We believe that giving you the chance to share your review on a politician helps to improve politics for everyone. Your review will help other voters make better-informed decisions when they decide to vote in an election, while at the same time, politicians can use your feedback to become better for all voters. Everyone wins when you write a review.

Our service prioritises engagement and building connections while making our service simple to understand.

Not sure who to review? We’ve put together a useful guide here on the two simple ways to submit your review on Review Your Politician.

How do I write a review?

For voters, we’re a place to empower them to share and discover reviews for their politicians. For politicians, we’re a platform to empower them to engage with their voters and towards electoral success.

We’ve put together our top tips to help voters write a review, and engage in a positive conversation with a politician. Polite, detailed and honest feedback in reviews is useful for the politician reviewed.

How do I submit a review?

The process for submitting a review on our service is straightforward. Find out more here.

We prioritise quality, transparency, privacy and security at all stages in the review process. All reviews submitted must be verified by email, SMS (text) message or on Facebook. Your full name, email address, telephone, specific address and Facebook details will not be shared on our service and to politicians.

Can I write multiple reviews?

Yes. However, in the interests of fairness, proportionality and accuracy, we’ve put procedures in place for the approval of multiple reviews.

The rules for submitting multiple reviews are as follows:

multiple reviews (i.e. more than one) should relate to the work done by a politician(s) in the constituency or ward that you currently reside, or vote in at the time of an election.
In the event of a politician having a ‘Special’ position (ref. 2(1)), you may leave a review on the work the politician has done or is doing, as it relates to the acts while in the ‘Special’ position.
1. The ‘Special’ position relates exclusively to a Leader of a UK local authority or Cabinet member(s) in the same UK local authority.

Notwithstanding the rules above, Review Your Politician reserves the right to ban or suspend a review if it contravenes our User Guidelines.

How do you verify reviews?

Review Your Politician takes security, privacy and the verification process very seriously. Our dedicated team work day and night to protect our service from fake reviews. We use a combination of technology and people to combat against fake reviews.

Every review is authenticated by our team, from day one. We implement strict security policies to verify all reviews are from real UK voters, while also respecting a voter’s right to privacy. All reviews submitted must be verified by email, SMS (text) message or on Facebook. A voter’s full name, email address, telephone, specific address and Facebook details will not be shared on our service and to politicians.

Our custom fake review system uses technology to automatically detect and flag suspicious reviews submitted, removing them from our service. Profiles with reviews that have passed our verification process will be marked as “Verified Review”.

Who will see my review?

Our service aims to put transparency and trust at the heart of politics. On our service, voters have a place to share and discover reviews of politicians, and politicians can engage with their voters and build long-term electoral support.

Reviews are visible to everyone on our website, social media accounts and other marketing channels (e.g. email).

Can the politician respond to my review?

Yes. A politician that has claimed their profile is allowed to publicly respond to reviews, improve their VoterScore, share positive reviews on social media, and request a re-review to improve their rankings.

Is my personal information protected?

Yes. When you submit a review, your personal information will be kept private. Our service will only display the ratings information in your review. We will not display or share your full name or email or address (including postcode) without your express consent.

Your review may be available on our website, social media channels, search engines and any other marketing channels used by us.

Would you like to find out more? Please reach out to us at [email protected] if you have any questions, comments or feedback.

Will the politician know who I am?

No. When you submit a review, your personal information will be kept private. Our service will only display your first name, the general information (i.e. the performance ratings) in your review, and the general location of your review. We will not display or share your full name or email or address (including full postcode) without your express consent.

Your review may be available on our website, social media channels, search engines and any other marketing channels used by us.

Would you like to find out more? Please reach out to us at [email protected] if you have any questions, comments or feedback.

How do I edit or delete my review?

You can edit your review to reflect your latest opinion, or to write a new review if you have an updated experience with the politician. For example, a new review could be submitted if the politician has resolved your concerns, or if you feel that you were unfair or incorrect at the time of submitting the review and now wish to change it.

If you would like to make a correction to a review submitted, or for your review to be deleted from Review Your Politician, please contact our team at [email protected].

How do I access and request my personal data?

We prioritise transparency, privacy and security at all stages in the review process. Truth and trust drive our service.

Review Your Politician, in accordance with the General Data Protection Regulation (GDPR), gives you control over your personal data. You can find out what data our company holds on you and how to access, correct, download and delete it.

Our Privacy Policy explains what information we collect from you, how we collect it, and how we use it.

If you would like to download and/or delete your personal data from our system, and any reviews you have created on our service, please send your request to [email protected].

What is your Privacy Policy?

Review Your Politician prioritises data privacy at all stages of our service. We allow voters to submit their review publicly, while privately protecting their personal information from everyone, including from politicians. Our Privacy Policy explains what information we collect from you, how we collect it, and how we use it. Please email [email protected] if you have any questions, comments or feedback.

What are the security measures on your service?

Review Your Politician uses a combination of technology and people to protect all data on our platform, to combat against fake reviews and to deliver a secure service for everyone. We implement strict security policies to verify all reviews are from real UK voters, while also respecting a voter’s right to privacy.

Find out more here on our top safeguards to ensure the security of your information and to protect everyone using our services.

How do I unsubscribe from email notifications?

If you would like to unsubscribe to our email updates, you can do so by either emailing [email protected], or by clicking ‘Unsubscribe’ at the bottom of our email correspondence.

ENGAGE WITH VOTERS

For Politicians

Claim your profile to respond to reviews, improve your VoterScore, request a re-review and share positive reviews on social media.

A response to a review is an opportunity to engage with your voters, to address their concerns on an issue, or simply to say thank you for a positive review.

How is the VoterScore calculated?

Communication and engagement are at the heart of our service and used to measure the VoterScore for politicians. When writing a review (here), submissions by voters to question 2, when combined with the responses to questions 3 and 4, make up 100% of the VoterScore. Find out more here.

How do I respond to a review?

No other review site in the UK gives voters a voice to have their story heard by politicians. We help politicians get real feedback from their constituents. Every voter review is verified by our team, from day one. Show voters that you’re listening to their concerns. Show your voters you care by responding to reviews and by campaigning on the political issues most important to them.

How should I respond to a review?

A response to a review is an opportunity to engage with your voters, to address their concerns on an issue, or simply to say thank you for a positive review. A response, taking the time to interact with and respond to your voters, shows everyone that you care.

We’ve put together our top tips here to help you respond to reviews, build trust and engage in a positive conversation with your constituents.

How do I claim my profile?

Review Your Politician gives you the tools to get more reviews, promote your support and engage with your voters. You can turn voter feedback into future electoral support. Click here to get started.

What do I do if I get a negative review?

Your response to negative feedback is an opportunity to show your voters how you deal with criticism. It’s an opportunity to win over the reviewer, and impress other voters viewing your latest rankings. A chance to communicate that you care.

We’ve put together our top tips here to help you respond to reviews, build trust and engage in a positive conversation with your constituents. We also have a defined set of guidelines that apply to politicians and reviewers using our service. Our User Guidelines govern both.

We can turn any voter review into a testimonial image ready to use on Facebook, Twitter and Instagram. Social images are the best way to turn your positive review into an increase in social likes and follows. Find out more here on how we provide politicians with the tools to stand out on social media.

How do I delete my profile?

While in elected office, profiles for politicians cannot be deleted from our services.

Our legal basis for processing your personal data is invoked in the form of legitimate interests as described in section 6(1)(f) of the General Data Protection Regulation (GDPR).

We have a legitimate interest in providing users with an opportunity to engage with politicians. Behind every review is an experience that matters. We allow users to have their voice heard on the issues that matter the most to them. For users, we’re a place to empower them to share and discover reviews for their politicians. For politicians, we’re a platform to empower them to engage with users and towards electoral success.

We believe truth should be at the heart of politics. Our service gives users the tools to make informed voting decisions, and for politicians who want to engage with their voters authentically. However, we reserve the right to suspend or delete a politician profile or a review if we believe there has been an infringement of these Guidelines or any other laws, or if the politician is no longer in elected office.

If you’re no longer in elected office, please email [email protected] with your request for suspension or removal. Our team may ask for additional evidence in support of your suspension or removal request.

Can I offer an incentive to voters for a review?

No. All reviews and replies must comply with our User Guidelines, with no exceptions.

A review must be specific and factual and submitted without inducement. You’re not permitted to offer an incentive for a review, such as a gift, reward, monetary compensation or any additional advantage that could reasonably be construed by us as an inducement.

How do I invite voters to leave a review?

No. Review Your Politician prioritises data privacy at all stages of our service. We allow voters to submit their review publicly, while privately protecting their personal information from everyone, including from the politician reviewed.

When a person submits a review, their personal information will be kept private. Our service will only display the general information in their review (e.g. performance ratings). We will not display or share their full name or email or address (including postcode) without their express consent.

Find out more here about how we protect personal information, user rights and our Privacy Policy.

Can I obtain the reviewers personal information?

When a person submits a review, their personal information will be kept private. Our service will only display the information in their review, their first name, and the general location of their review. We will not display or share their full name or email or address (including full postcode) without their express consent.

Find out more here about how we protect personal information, user rights and our Privacy Policy.

How are reviews collected?

Organic – A review submitted on the profile of a politician using the review form on the ‘Write A Review’ page, or via a Google search.
Social Media – A review submitted by using a link (URL) on social media (e.g. Facebook, post, Tweet, etc.).
Invited – A review submitted by a voter after receiving an invite from a politician.

What are the rules for submitting a review?

How do you prevent fake reviews?

We implement strict security policies to verify all reviews are from real people, while also respecting a person’s right to privacy. Reviews that have passed our verification process are marked with “Verified Review”.

Who do I contact if I find an error on the site?

You can notify us of errors on our service, or to ask a question, by completing the contact form here, or by email at [email protected]. Our Support team are waiting to help you.

PRIVACY, SECURITY & DISPUTES

Legal

What is your Privacy Policy?

What are the rules for submitting a review?

How do you verify reviews?

How do you protect data?

Review Your Politician takes security, privacy and the verification process very seriously, combatting fake reviews and protecting all data on our platform. Security and data protection is our top priority, built into the fabric of our services.

Find out more here on our top safeguards to ensure the security of information and to protect everyone using our services.

Do you edit or delete reviews?

What are your policies on disputes?

We take a neutral stance when assessing disputes. We do not judge which party is right or wrong, and simply whether the review in question complies with our User Guidelines.

What happens when a review is disputed?

Our Support Team aim to process all reported reviews within ten days, but they may take longer in cases where we require additional
information from all parties. Find out more by reading our User Guidelines.

How do you protect personal information?

When a person submits a review, their personal information will be kept private. We will not display or share their full name or email or address (including postcode) without their express consent.

Find out more here about how we protect personal information, user rights and our Privacy Policy.

How can I delete my personal data?

We prioritise transparency, privacy and security at all stages in the review process. Truth and trust drive our service. We, in accordance with the General Data Protection Regulation (GDPR), give you control over your personal data. You can find out more here on what data we hold on you and how to access, correct, download and delete it. If you would like to download or delete your data from our system, and any reviews you have created on our service, please send your request to [email protected].

What are your security practices?

Find out more here on our top safeguards to ensure the security of your information and to protect everyone using our services.

Are You A Politician?

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FOR POLITICIANS

350,000+ Reviews Submitted

Trusted by UK Voters & Politicians

EMPOWERING VOTERS & POLITICIANS

Additional Information

We believe the truth should be at the heart of politics. Our service gives voters the tools to make informed voting decisions. It allows Conservative Party, Labour Party, Liberal Democrat, SNP, Plaid Cymru, or any other politicians to engage with their voters authentically.

100% VERIFIED

About Reviews

Find out how we implement strict
security policies to verify all reviews
are from real people.

FOR VOTERS

Write a Review

Our top tips on how to write a
review and provide valuable
feedback to politicians.

TRUST & INTEGRITY

Promise to Voters

We work hard to keep data safe.
We’re transparent in how we collect,
use and protect this data.

ENGAGE WITH VOTERS

Respond to Reviews

Show your voters you care by responding to reviews and by campaigning on the political issues most important to them.

VOTERSCORE EXPLAINED

About VoterScore

Find out how we calculate the
VoterScore for politicians and how to
improve it on your profile.

TRUSTED & PROTECTED

Privacy First

We prioritise transparency, privacy and
security in the review process.
Truth and trust drive our service.

Daily Updates

We carry out daily reviews, allowing people to make their voice heard on the issues that matter the most to them.

Like us on Facebook to keep updated and to view the latest rankings for UK politicians – MPs, MSPs, Councillors and AMs.

Frequently Asked Questions

CONNECTING & BUILDING SUPPORT

Top Politicians

CONNECT PEOPLE WITH POLITICIANS

Our Mission

MORE THAN A REVIEW

General

MAKE YOUR VOICE HEARD

For Voters

ENGAGE WITH VOTERS

For Politicians

PRIVACY, SECURITY & DISPUTES

Legal

Are You A Politician?

350,000+ Reviews Submitted

EMPOWERING VOTERS & POLITICIANS

Additional Information

100% VERIFIED

About Reviews

FOR VOTERS

Write a Review

TRUST & INTEGRITY

Promise to Voters

ENGAGE WITH VOTERS

Respond to Reviews

VOTERSCORE EXPLAINED

About VoterScore

TRUSTED & PROTECTED

Privacy First

Daily Updates

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FOR POLITICIANS

LEGAL

PRIVACY POLICY & USER GUIDELINES

Frequently Asked Questions

CONNECTING & BUILDING SUPPORT

Top Politicians

CONNECT PEOPLE WITH POLITICIANS

Our Mission

MORE THAN A REVIEW

General

MAKE YOUR VOICE HEARD

For Voters

ENGAGE WITH VOTERS

For Politicians

PRIVACY, SECURITY & DISPUTES

Legal

Are You A Politician?

350,000+ Reviews Submitted

EMPOWERING VOTERS & POLITICIANS​

Additional Information

100% VERIFIED

About Reviews

FOR VOTERS

Write a Review

TRUST & INTEGRITY

Promise to Voters

ENGAGE WITH VOTERS

Respond to Reviews

VOTERSCORE EXPLAINED

About VoterScore

TRUSTED & PROTECTED

Privacy First

Daily Updates

NEED MORE INFORMATION?

ABOUT

FOR VOTERS

FOR POLITICIANS

LEGAL

PRIVACY POLICY & USER GUIDELINES

EMPOWERING VOTERS & POLITICIANS